Expo 2020 tech agility incentives are reshaping Dubai’s tourism industry

“You always have to stay young at heart, always raise your hand, realize you might not know everything, and be open to new ideas and new thoughts,” Kazim said.

The Expo 2020 Travel and Connectivity Business Forum on Tuesday provided insight into the future of Dubai’s tourism industry, including how the power of travel and connectivity can contribute to a brighter future. sustainable.

During the event held at the Dubai Exhibition Centre, Expo 2020 Dubai, Issam Kazim, CEO, Department of Tourism and Commerce Marketing & Dubai World Trade Center (UAE), identified the key factors to successfully shape the Dubai’s tourism sector. He perfected the technology, nurtured relationships with all stakeholders, being in tune with today’s youth and remaining nimble to accelerate ever-changing models.

“We are listening carefully to the private sector. If you look at the period during the lockdown, we had regular meetings to make sure everyone was kept informed in times of uncertainty, which is important for those who have invested in this city. It resonates strongly with them,” Kazim said.

With Dubai recognized as an innovation and technology incubator, Kazim said it was important to embrace all aspects of technology. “A lot of people want to look at certain technologies as a trend that’s going to die out, but, over the past few years, we’ve seen these trends become part of our foreign policy: what we do on a day-to-day basis,” he added.

He said it is also essential to engage with young people and younger audiences, who are more sensitive to the changes happening around them. “You always have to stay young at heart, always raise your hand, realize you might not know everything, and be open to new ideas and new thoughts,” Kazim said.

With the pandemic impacting our personal and professional lives, Kazim said a positive creative shift has emerged in the UAE as a result, with a shift from tourists to visitors and visitors to residents.

“We found ourselves in a position where many people were stranded in Dubai because their country’s borders were closed. Our leaders extended their visas and told them to relax and enjoy their time in Dubai. There also had a huge increase in the number of people working from home, which gave us the impetus to accelerate some of the concepts that we had been discussing for years but hadn’t had time to execute, Kazim added.

“We rolled out a remote working visa, which is rapidly being picked up around the world, and the UAE Golden Visa to encourage investors. Due to the way the UAE was handling the pandemic, many companies turned their attention here, realizing that Safety First, as well as business continuity, are important to Dubai.We also looked at visas for professions such as doctors, engineers and architects who can relocate to Dubai and establish there,” he said.


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